Returns & Refunds

Once orders are put into production, they cannot be amended or cancelled.

B2B – business to business transactions are EXEMPT from the Consumer Contracts (formerly distance selling) – and hence business customers may be subject to restocking charges. It is the buyers responsibility to pay return delivery fees.

DELIVERIES ARE BOOKED IN PRIOR TO DELIVERY. PLEASE NOTE ONCE DELIVERY IS BOOKED IN, ANY UNSUCCESSFUL DELIVERY ATTEMPTS OR CANCELLATIONS WILL BE SUBJECT TO A DELIVERY CHARGE.